Ip-Home - login to your personal account. Personal account IP-Home - connecting and managing services Features of connecting an apartment building
Ip-Home is an Internet provider operating in the South-East of Moscow and the region. By concluding a cooperation agreement and opening access to the Ip Home personal account, each user gets the opportunity to manage the services provided and resolve technical issues online, without having to personally visit the client center.
Personal account features
The functionality of the Ip Home personal account includes the following actions:
- The ability to monitor the status of the user's personal account (see information about credits, spending and balance of funds).
- Drawing up reports on crediting and debiting funds for a certain period.
- Providing up-to-date information regarding connected services, current tariffs, as well as a list of alternative tariff plans.
- Sending online requests to consultants of the Ip Home company to resolve issues about connecting and disconnecting certain services, changing the previously selected tariff.
- Online contacting the technical support of the provider for prompt troubleshooting and calling the wizard.
- Change of personal profile data if they are outdated.
- Obtaining up-to-date information about the provider's promotions, special offers from the provider and changes in network settings, bank details, tariff plans and the procedure for servicing subscribers.
- Connect the promised payment function in order to resume access to the network in case of debt or insufficient funds on the subscriber's personal account.
Registration and login to your personal account
To register and gain access to your personal profile, you must become an active subscriber of the Ip Home company by concluding an agreement on the provision of services. Together with the contract and connection of services, the user receives an individual username and password to enter the personal account of Ip Home.
If you lose your password, you must click on the "Forgot password" button in the recovery form, indicate your username and receive a new password in an SMS notification to the mobile number linked to the agreement. In case of losing the login, the subscriber can contact the office of the company and restore the password and login to the Ip Home personal account, providing the passport and the data of the concluded contract.
The Ip-Home company offers cable TV, IPTV and home Internet services. Also, within the framework of the "Smart Home" system, it is possible for customers to organize video surveillance and install intercom systems. Services are provided to subscribers of the Moscow region. All relevant information about the company, connection of services, tariff plans and options, payment methods can be found on the website.
Home page
Account access
Existing subscribers can manage their account through their personal account. You can get into it by clicking the green button at the top right of the main page. Then the data entry form will appear, executed in blue. The client enters the username and password generated at the conclusion of the subscription agreement.
If you lose your password, you can use the standard form for recovering it, indicating successively your login and email address. A new password will be sent to the last one.
Service activation
In the personal account, the subscriber can choose one of the digital television packages and, at his discretion, change it to a more suitable one.
In addition to digital television, the company organizes viewing of TV channels via the Internet protocol. You can learn more about the service, you can set up channels using the information posted on the website, and you can connect access to ip-channels through your personal account.
The subscriber can also choose one of the available tariff plans for connecting to the Internet. There are three Internet packages and three mix packages (Internet + TV) to choose from. You can activate any of them and change to another in the menu of your personal account.
Internet packages
Payment for Ip-Home services
All company services are paid with funds from the subscriber's personal account. In case of a lack of funds, the company suspends the provision of services until the subscriber pays the required amount to his personal account. You can view the current balance in your personal account. A subscriber has access to a wide range of options for depositing funds into his account.
Payment for Ip-Home services
With certain services, the client can replenish the account remotely - not through the company's website:
- to Sberbank Online;
- at bank terminals and ATMs;
- in terminals Ip-Home;
- at a communication center or in a company office.
But the most convenient and prompt payment methods can be used through your personal account:
- by bank card;
- electronic money;
- funds from the mobile phone balance.
You can also generate a receipt in your Ip-Home account and make a payment on it at the cash desk of any Russian bank.
Registration features
To create a user account, you need to devote just a couple of minutes of your time. First of all, it is worth noting that in order to use the LC on the site, it is essential to be a client of the company. In IP-Home, a personal account is available only to those people who have entered into an agreement with the company and have connected the most optimal tariff for themselves. For those users who have recently become subscribers of the provider, registration is not required. Even at the stage of concluding an agreement, operators create a user page and indicate a combination of login and password directly in the document. Login and initial successful authorization will require you to fill out a form on the company's website. If everything is done correctly, then you will automatically be taken to the page for managing services and options.
Personal account features
Having entered your personal account, you can use the following features:
- check the current state of the balance;
- top up your account using a bank card or e-wallet;
- change the tariff plan, connect additional functions and options;
- call the masters in case of need for repair;
- adjust internet speed and change the number of channels;
- register additional devices;
- temporarily suspend the supply of Internet / television services;
- change personal data, etc.
Can't login?
If you cannot log into the system, then in this case you should pay your attention to the following recommendations:
- check if your login and password are correct. As a rule, the contract number is used as a login, which is stored by the subscriber in hard copy.
- contact the hotline staff for help by the contact phone number;
- check for Internet access;
- make sure that your computer equipment or mobile gadgets are functional.
Each subscriber who uses IP-Home services has his own Personal Account. To enter it, you need to do a few simple operations:
- in any search engine, enter the address of the official website (ip-home.net);
- be sure to choose your place of residence. The region selection button is in the upper left corner;
- then in the same place click on "Personal Account";
- you need to come up with your personal username and password and remember them;
- finish registration by clicking on "Login".
After registration we find ourselves on our IP-Home page. The structure of the site is very simple and therefore very easy to use. At the entrance, a system of simple tabs opens in front of each client, which we will now describe.
Features of the personal account "IP-Home"
In this tab, everyone has the opportunity to get acquainted with their tariff plan, you can also read and study information about it. You can familiarize yourself with all the tariffs presented by IP-Home. If necessary, thanks to the settings, you can change your current tariff to a more profitable one.
Additional services
All services provided by this organization are described. For example, if there is a breakdown in telecommunications, then you can easily call a foreman or installer to your home to troubleshoot. You can order to customize your equipment or buy a new one. If you have forgotten your IP address, you can see it in this tab. Each service on the site already comes with a price, so you will familiarize yourself with the IP-Home pricing policy.
Payment Methods
You can pay for the provider's services in cash, by credit card, or another subscriber of our organization can top up the account. All these types of payment are described on the website.
Information and setting
Here the settings are changed: you can change the password, IP address, completely change all the settings of your account. If you are planning a long trip, you can freeze your page for a while.
Most of the problems that have arisen on the services of the IP-Home company can be solved in the "Personal Account". If the problem cannot be solved, then you need to go to the site http://ip-home.net/company/contacts and contact technical support.
"Personal account" will allow you to simplify the system of using the IP-Home provider.
IP Home is a large company providing Internet services. A wide network of providers united under one trademark allows working in the Moscow region and the South-Eastern districts of Moscow (Yegoryevsk, Tomilino and others).
On the ip home website, a personal account opens with just a few clicks of the mouse. The company provides a wide range of services to both individuals and legal entities.
Registration for access to the Internet resource of the provider is made automatically when the service agreement is drawn up in any representative office of the company. Employees are required to provide the client with data to access the official website.
After that, the client gets full access to his personal account, where he can find out the company's news. There is also online payment, when the user can pay for services without leaving his room using a bank card.
Features of registration for legal entities
Legal entities also receive data for registration from bank employees. The differences are only in some points of the registration form (questionnaire).
The contract for organizations is concluded for a long term and the conditions are negotiated already privately, depending on the scale of the contract.
Entrance for individuals
Personal account IP Home provides remote access to transactions with a personal account and reporting on transactions on the account. The entrance to the Internet resource of the organization is carried out in two clicks.
How to recover your password
In case of problems with gaining access to a personal account, the subscriber-user must click on a special link that redirects the client to a special page. Next, the subscriber enters a personal login and requests a form to replace the old password.
After checking the entered data, the user is sent a temporary one-time password, after entering which access to the account is provided and it becomes possible to set a new password.
Entrance for legal entities
Legal entities can also enter the system using personal registration data obtained when concluding an agreement with the provider. The mechanism is very similar to the account access system for individuals.
Features and Benefits
Registration of a personal account allows you to expand the possibilities of classic use.
The client receives the following benefits:
- round-the-clock remote access to information on the state of a personal account;
- getting a free consultation at any time;
- constant control of all operations;
- independent access to reports and documentation;
- familiarization with company news.
Also, a personal account provides an opportunity for immediate direct communication with the company's operators. IP Home provides its users not only with Internet services.
The company has subsidiaries that deal with television and video surveillance. The wide sphere of influence of the brand makes it possible for the further development and expansion of the sphere of influence in the modern market.
FAQ
The extensive interface of the official website of the IP Home company allows you to solve many problems related to the contract or directly with the services.
The employees of the company take into account possible questions arising from clients, therefore the site provides a separate section "Forum". There the subscriber can find company news, the answer to a question of interest, or simply communicate with other authorized users.