The tricolor tv card works. Instructions on how to insert a Smart-card into the receivers of the Tricolor TV provider. Installation process for Tricolor receiver

A smart card is used to decode the signal of pay TV channels fed to the receiving equipment. Its principle of operation is similar to the functions of a SIM card of mobile operators. The Tricolor TV smart card is an important piece of equipment for receiving satellite television.

Card description

A conditional access card is a plastic rectangle with information printed on it and an embedded microcircuit.

The main element is a microchip, which contains special information and a contact pad. It is very important not to damage the microcircuit. Therefore, you should protect it from contact with liquids, pollution, mechanical stress.

Also on the card you can find the warranty period of its work, the total service life and the subscriber ID code. The above code is required for:

• activation of the card and all Tricolor TV equipment;
• access to;
• connected services management;
• replenishment of the personal account;
• payment for additional services;
• identification of the user by the provider when contacting by phone or through the official website.

Therefore, in order not to turn off the card for viewing this code once again, it is advisable to rewrite the combination of numbers before installing it.

The chip and ID code is unique, therefore, you should use only activated and registered cards without visible damage, purchased at official points of sale.

Installation and registration

When setting up and installing equipment, it is important to know how to correctly insert a Tricolor smart card. It is inserted into the slot of the conditional access module until it stops. In this case, the microcircuit should be located at the required wall. For the convenience of the user, there is an arrow on the card that indicates the direction of its installation. There is also an arrow on the card reader that indicates how to insert it correctly into the receiver or TV.

In some model series, the card is installed with the chip up, so you need to be careful when performing this procedure.

Before activating the card, you need to register the receiver on the official website of the provider.

Activation can be done via SMS or through your personal account. To do this, go to the "Registration" section, click on the "Viewer", "Activation" button. Next, the user fills out the activation form. After successful completion of the procedure, a letter will be sent to the subscriber's e-mail.

The most common problems

Any equipment may experience malfunctions and malfunctions. To eliminate them, you can contact your dealer, customer support service, or try to figure it out yourself why the Tricolor receiver does not see the smart card.

The problem can be caused by a variety of reasons. To resume the correct operation of satellite TV, you must eliminate the errors. If the smart card is not detected by the Tricolor receiver, then a system failure has occurred and the corresponding entry will appear on the screen.

Card is not placed correctly in the module slot

To eliminate or resolve this error, you must unplug the equipment power cord from the mains. Pull the module out of the receiving device and check if the card and the module are correctly inserted using the arrow prompts. Then the module is inserted into place and the equipment is connected to the network.

Damage or contamination of the chip

Over time, the microcircuit can become covered with a layer of dust, which interferes with its normal functioning.

To eliminate this problem, the card is removed from the equipment and wiped with an alcohol solution. After complete drying, it is placed in the module and inserted into the receiver or TV, focusing on the arrows.

Receiver software and card do not match

The Tricolor company regularly updates its equipment. This makes it possible to improve the quality of TV channels, expand their number, and also protect users from fraudsters.

If a customer purchases a new smart card, there is a risk that it will not function in an outdated receiver. Smart cards are not available for older receivers. In this case, only the replacement of equipment will help.

Receiver software malfunction

If the Tricolor system writes that there is no smart card, then the software may malfunction. To fix this problem, you must reset the settings to the factory settings. In this case, the user should take into account that after this procedure, the list of tuned TV channels will be deleted.

Reset algorithm:

• enter the “Menu” of the receiver;
• select the "Settings" item;
• click on "Reset";
• select the option "Reset settings";
• enter pin code (default 0000);
• in the "Settings Wizard" select the language, your operator, installation location;
• search for TV channels and save it.

Issue of a new smart card

If the installation of a new card is required, the subscriber must personally contact the dealer or the official point of sale of Tricolor equipment and fill out the corresponding application. You need to have a copy of the user agreement, passport with you. The client will have to pay for the reissue.

You can get a new card no earlier than 1 month after submitting the application. The new card will match the user's equipment and all subscriptions will be transferred to it.

Sometimes the user is offered to purchase a card that has already been in use. When purchasing it, the subscriber runs the risk of getting on the stolen card, which is blocked by its previous owner. There is also the possibility of buying a card that is incompatible with the user's kit or with a faulty microcircuit.

It is impossible to exclude a malfunction in the operation of the receiver, a factory defect, or the occurrence of a physical defect in the components. Therefore, if, after carrying out all the measures to troubleshoot the functioning of the smart card, viewing of TV broadcasting channels does not resume, then you need to contact the service point to diagnose the equipment.

Each subscriber knows that the Tricolor TV smart card is an integral part of the company's receiving equipment. Without it, it is impossible to receive a signal and watch television, since it is she who is responsible for registering users and accessing paid TV packages.

But not all connected people understand why a smart card is so important. Indeed, in addition to it, the ready-made set of equipment includes an antenna and a receiver, which look much more significant. But such an underestimation of the importance of the device can lead to the fact that it will quickly turn out to be faulty and will require replacement. As a result, users will temporarily lose the opportunity to watch their favorite TV channels and incur additional expenses caused by the replacement of the card.

What is a smart card from Tricolor TV

Asking the question of what a Tricolor TV smart card is, you need to think about its purpose, tasks and operating principle. If we focus on the first two points, it turns out that the card is a kind of subscriber's passport. It contains information that allows you to distinguish and identify a person among a huge variety of users. By focusing on tasks, you can compare a card to a key. It gives viewers access to a paid service package.

At the same time, according to the principle of operation, it resembles a SIM card. A special microchip is responsible for its functioning, which contains information about the client (identification code) and allows the rest of the equipment to receive and process the signal. In this case, damage to the microchip will lead to a malfunction of the entire card. Therefore, despite the fact that manufacturers have tried to protect it, subscribers should be careful when handling the card.

Conditional access module

The relatively recent conditional access modules deserve special attention. Those who do not know how to insert a smart card into the Tricolor TV receiver, and expect to simplify the existing task by replacing the card with a separate device, should immediately abandon such actions. This type of equipment also requires the installation of a card, like standard receivers.

At the same time, the main advantage of the modules is that they allow you to make connections without using a large amount of cable and without spoiling the atmosphere in the room. These devices came to Russia from Europe and are used in modern smart TVs. At their core, they are simply a more convenient and compact analogue of conventional set-top boxes that allow processing Ultra HD signals.

Card modification

The gradual change of maps and their bringing to modern requirements is a completely natural process that cannot be avoided. As a result, the operator has several different simultaneously functioning cards of a certain type, which equally successfully allow users to watch their favorite channels.

In 2020, subscribers can buy 2 main types of cards:

• without a special eight-digit activation code;
• with a special activation code located under the microchip.

The latter compare favorably with the former in a higher degree of protection, so those who are faced with a sudden breakdown of an old card should think not only about how to change the Tricolor TV smart card, but also about the type of device.

How to correctly insert a Tricolor smart card

The question of how to correctly insert a Tricolor smart card should not bother users. In order not to face any difficulties, it is enough to follow a few simple requirements when working with the device:

• do not scratch the surface of the cards;
• do not bend or break them;
• do not allow liquid to enter.

With proper handling, there should be no difficulties with the technique. And in situations where the receiver does not see the card, subscribers should make sure that the matter is not in the receiver and simply change it. Although sometimes it is enough just to insert it on the other side, since the previous position turned out to be wrong.

In addition, about the difficulties encountered, you can consult with the operators of the contact center. The phone number for contacting the support service is 88005000123.

A few decades ago, it was difficult to imagine that you would have to pay money to view additional channels. Although, what can I say, it was difficult to imagine even the fact that in addition to the main 3-6 channels, some additional ones will appear and you will have to buy access to them.

Today everyone can watch any number of channels at home. Basically, it all depends on what kind of television you have connected and from which provider. So, least of all you will be able to watch analog and digital channels, and most of all - satellite. The number of cable TV channels available to you will depend on many factors, such as your region, provider and service package.

There are also additional encrypted channels, for access to which you will need to purchase a special smart card with a specific encryption. When buying it, you should take into account that your TV or receiver must understand this encoding and have a special slot into which you can insert either a special module or an adapter containing this module.

In addition to a coded chip, such a card also has an individual number, thanks to which the operator can control access. So, if after a month or another period stipulated by the contract, the subscriber does not pay a fee to the account, then access to additional channels will be disabled. In order to restore access to them, you just need to replenish your account. The operator will instantly know about the receipt of money for it.

NTV +

Before talking about how to install a Tricolor smart card, let's look at the main systems. One of them is the NTV + satellite television system. Such a system is paid and therefore, in order to gain access to the NTV + programs, you will need to purchase a special card and pay a subscription fee to your account.

This provider encrypts its channels using the ViAccess system. This means that you will have access to all the channels encoded and available thanks to this package, if you have the appropriate module. You can also watch TV programs of the NTV PLUS package using the receiver, however, it must have a Cl + slot.

Tricolor TV

The smart card of the satellite television operator Tricolor TV uses the DRE CRYPT system for encoding. This encoding allows you to insert it into almost any slot intended for this, both in the TV and in the receiver. It is worth noting that the Tricolor TV provider has several packages that allow you to access certain encrypted channels. So the following types of cards can be distinguished:

• Cinema halls. Thanks to this card, you get access to TV channels for a whole year, where you can watch not only the classics of cinema, but all the newest films;
• Children's. A program will appear on your Smart TV TV, where your children can watch their favorite cartoons, as well as other children's programs for a whole year;
• Our football. This package allows you to watch online broadcasts of the Russian Premier League matches within 90 days from the moment of its activation;

• Optimum. This card from the Tricolor TV provider allows you to increase the list of your channels by another 12 pieces. Thanks to it, you can watch additional channels such as Auto +, ZooTV, Hunter and Fisher, Teletravel and more;
• Maximum. Thanks to it, you will have access to 20 additional channels broadcasting in HD quality, and another 100 in SD format;
• Night Tricolor. As the name implies, this map makes it possible to view coded night programs of erotic themes, as well as some foreign programs marked 16+;
• Tricolor TV Gold Card. The most complete connection option. It includes all the others, including the Maximum package, Cinemas, SuperKino and HD.

How to connect?

To insert a smart card to watch scrambled channels, you need a Smart TV that supports DVS-S2 or a special receiver with a CL + slot. For this, the TV can have a CI slot or a connector for a special adapter, which most often comes with the kit.

You can connect any Tricolor TV card using the following instructions:

• Insert it into the CAM module with the chip facing you;
• Insert the CAM module into the CI slot in the Smart TV.

If the CAM module can be connected only with a special adapter, then the procedure will be as follows:

1. Find the Common Interface sticker on the back of your device and remove it.
2. Take the adapter and insert it with the feet into the special holes for them.
3. Press down on the CI adapter and lock it firmly into the connector, making sure it does not wobble.
4. Insert the Tricolor smart card into the CAM module, and then install it into the adapter connected to the TV.

If it doesn't work

If you did everything according to the instructions, but the CAM module was still undecided or Smart TV writes about error number 17, then you can follow these steps:

• Check the correct installation of the smart card and the module itself. It must be inserted into the receiver or Smart TV up to the limit with the right side.
• Check if the item "Common Interface", which can be found in the menu, is active. In some Smart TVs, in order to find it, you first need to go to the "System" or "Broadcast" section;
• If this item is not active, then try to disconnect the TV and reconnect the adapter or CAM module. If after that this section in the menu still does not work, try to connect another module to find out what is the reason;
• If the "Common Interface" works, but the channels remain encrypted, then you can try, configure them again, connect another module or call your provider and clarify the information, describing the problem that has arisen.

A mandatory part of many Tricolor TV receivers is a smart card. What role does it play in the satellite television system? What if the access card is not detected by the hardware? How to insert it into the card reader correctly? The answers to these and other questions are outlined below.

Smart card is an important piece of equipment for satellite TV

A smart card for satellite receivers (not necessarily tricolor ones) resembles a regular bank card. The similarity is not only external - it contains important information for identifying equipment in the operator's database and serves as a "gateway" for accessing its services.

The plastic card itself is only a convenient platform for placing an electronic microchip. It can be seen with the naked eye on the back of the card. To protect it from the environment, the microcircuit is filled with polymer resin, only contacts that provide connection to the receiving equipment and the chip with power supply come out to the surface.

In order for the smart card to "work", it must be placed in a special slot on the set-top box. In the case of this, it will be a kind of card reader that connects directly to the television smart panel.

Important: there are a number of modern receivers that come with a built-in microchip. They do not need an external device to access services, and there is no need for a smart card.

What does the Tricolor TV access card look like?

The front side of the device contains the Tricolor TV logo, information about the television standard supported by the smart card and the conditions for starting viewing.

But the most interesting is on the back:

• an arrow is drawn next to the golden board - in its direction it will be easier to determine how to correctly insert the Tricolor smart card into the receiver or CAM module;
• below the microchip, under the protective layer, there is an individual card code - it must be indicated in the column of the same name when registering equipment;
• below the barcode is the ID number, which is assigned to the equipment - it is indicated as an identifier during the renewal or activation of services, when contacting technical support and in other similar cases;
• the warranty period is indicated at the top, and other useful information in the center.

Important: the Tricolor TV smart card indicates its service life - 3 years. This does not mean that after this time it suddenly stops working. If there are no problems with TV viewing, you can continue to use it.

Features of issuing smart cards Tricolor TV

The main feature of smart cards is compatibility only with a certain type of equipment. For example, some access cards are intended for use in single-tuner receivers, others - in, others - in CAM-modules, and the fourth - only in receivers received by exchange. The reason is simple - they subsequently form the main subscriber line of users of the operator's services.

This means one thing - you cannot take the first one that comes across and use it in your equipment. Most likely, in this case, the smart card will not be detected by the Tricolor receiver, although there is a possibility of “guessing”.

Important: initially receivers without a built-in identifier chip and conditional access modules are equipped with a compatible card. It is necessary to carefully check the integrity of the kit to avoid problems with the activation of the view.

How to connect the smart card correctly?

How to insert the card into a special niche (slot) of the receiver is described in detail in the user's manual that comes with the receiver. The red arrow will help you navigate the direction. The chip can “look” up or down, depending on the receiver model.

In the case of the CAM module, they do the same - the card is inserted into the niche of the card reader so that the arrows on both devices correspond to each other. Further, there may be options: the connector on the TV is the same as the size of the CAM module or is different. In the first case, the assembled device is simply installed in place, in the second, an adapter is used that comes with the TV.

Important: in order to avoid burnout of the electronic chip, it is recommended to insert the access card only into a switched off receiver or TV.

A common reason why the Tricolor receiver does not see a smart card is its incorrect position in the equipment (as an option, it is installed on the wrong side or not all the way). If everything is done correctly, the smart card ID will be displayed in the status of the receiver or in the corresponding section of the TV. Upon initial activation, the channels are decoded within eight hours - provided that the equipment is registered and subscriptions are paid.

Other reasons for the message that the card is not recognized

The operator's technical support is often asked why the Tricolor receiver writes that there is no smart card if it is actually installed correctly in the slot and matches the equipment. Here is a list of the reasons for such a malfunction and how to fix it:

• dust and grease on the chip - you need to gently wipe the surface of the card with a cotton swab dipped in a weak alcohol solution, air dry and insert it back into the slot;
• software failure - reset the receiver to factory settings and resume channel search;
• outdated software - start the update process;
• the chip is deformed (as an option - oxidized) - it is necessary to change the smart card.

And finally, the last option is the deformation or oxidation of the board. Tricolor subscribers may wonder as much as they want what their mistake is, and why it is written that there is no smart card, but it simply became unusable.

Advice: so that subsequently there are no problems with decoding the satellite signal, it is recommended to protect the smart card from damage and do not pull it out of the equipment unnecessarily.

Buy or change?

If the access card is damaged or completely lost, there is no need to rush to buy a new one. Especially for such cases, the operator has provided for the possibility of reissuing a smart card. In this regard, you must contact the local Tricolor TV sales center or the office of the nearest dealer of the operator. There you need to write an application and attach copies of your passport and subscription agreement to it.

Important: only the owner of the equipment who has been registered in the Tricolor subscriber base can order the restoration of a smart card.

You will have to pay for the "reprint" (at the beginning of 2018 this amount is about 2,000 rubles), while you need to wait about a month. Isn't it easier to get another one at the same price? It turns out not. There are at least two good reasons to order a reissue:

• not only its ID is transferred to the card, but also all currently paid subscriptions;
• a new device may simply not fit the equipment and money will be wasted.

But what is actually not recommended to do is to buy a used card, especially separately from the equipment. In this case, the receiver will probably write that there is no smart card, and no one can answer the question of what to do to the Tricolor subscriber.

In order to use satellite TV from any provider, you need to purchase an access card. This also applies to Tricolor TV. The Tricolor TV access card is an obligatory part of your receiving device, which allows you to decode the signal of satellite paid TV channels. If you want to select a specific package of TV channels for their broadcast, then you need a Tricolor TV smart card that matches this set.

The Tricolor TV smart card looks something like this:

How do smart cards work?

A smart card is a plastic card in which a kind of microcircuit is built-in. However, this is not just an ordinary card, because on this technical device, in a microchip, there is special information, as well as a contact pad.

If you carefully examine your card, you will see that the microchip is very small in size. You should also pay attention to the fact that to prevent various mechanical damage, the chip is filled with a certain compound (non-aggressive), and special conductors are built in to connect to the contact area. In accordance with world technical standards, for the stable connection of these contacts with the card itself, only certain materials are used, and the size of the contact points is strictly regulated.

In addition to the presence of a special compound in a smart card, a kind of niche is also built into the plastic card due to the need to maintain the technical condition of the equipment and ensure its functioning without unnecessary damage.

The contact pad is attached to the plastic card using a specific glue. Obviously, the microcircuit cannot have its own battery, so it is important to maintain a stable contact with the smart card to provide constant voltage from the receiving device.

The card must be inserted directly into the slot of your conditional access module from Tricolor. Please note that the smart card usually contains the identification code (ID) of your receiver, which is assigned to it at the production stage. The specified code is needed for each payment and activation of access to the broadcast of a package of channels, any other use of Tricolor TV satellite television services, as well as when contacting the provider's customer service center.

Types of smart cards from the provider

During the entire time of providing Tricolor subscribers with satellite television services, smart cards have been modified many times. However, basically, access cards are divided into two types:

• Access cards belonging to the first type are not provided with an additional identification number. Their distinctive feature lies precisely in the fact that they do not write a code of 8 values \u200b\u200bat the bottom in the left corner under the microcircuit.
• Smart cards, which in turn belong to the second type, have an 8-digit ID number. This number is usually applied on the front side of the card at the bottom left corner under the microchip. In order to register more modern receiving equipment equipped with a second type access card, you must enter your receiver's ID code, consisting of 12 digits, as well as the smart card number of 8 values. Please note that you do not need to activate access cards for this type of receiver.

Registration of access cards

In order to register the receiving device yourself, you should enter its identification code ID, consisting of 12 values. After completion and confirmation of the registration of the equipment, the client is provided with the opportunity to view the broadcast of the selected package of TV channels for the specified period of use of the subscriber's device.

In order to activate access to viewing encrypted channels, of course, you need to make monthly payments in accordance with your current tariff plan. After you complete the registration and payment process, you will automatically have access to viewing, and all restrictions will be removed. You can find out more about the registration of equipment on the official website of the company.