Applications from the App Store are not downloaded or updated. What to do
What to do if applications from the App Store are not loaded
If this happens, then it is quite possible that after a while the problem will be resolved by itself. In addition, you can try to make some simple manipulations. First you need to log out of your account, reboot the device and re-enter your account; most often it helps. You can also try to check whether there is enough memory in your smartphone or tablet. Another action that sometimes helps is to reset the network. To do this, go to the basic settings, and from there - in the menu "Reset". Select to reset network settings.
A more radical way is to roll back the device settings to the factory state - however, you should not forget about the preliminary backup, otherwise all the important data will be lost.
By the way, sometimes everything is much simpler than it seems. For example, normal synchronization with iTunes on a computer can help. Finally, if the problem has not been resolved, and the App Store does not load the applications, it is recommended to contact support. It is hoped that in future versions operating system its developers will take care of fixing the problem.
Is it possible to get rid of the problem, when applications are not loaded from the App Store, forever?
There is a fairly simple way that is worth trying. There is no guarantee that this will help, but the chances are great.
So, if a person is faced with the problem of downloading programs from the store, he is recommended to do the following. Go to the settings of the smartphone or tablet and turn on "Airplane Mode" (in English - "Fly Mode"), placing the slider on the right in the active position. You can also switch to this mode from the Control Center from the home screen. As soon as the airplane mode is activated, the user will see the icon with the image of the aircraft, and the error message will disappear from the screen. After 15 seconds it is worth turning it off. Most likely, the person will no longer face the problem of downloading and updating applications from the store.
In conclusion, we note that the airplane mode has other useful features. Firstly, it is used for its intended purpose, that is, on an airplane as directed by the airlines. As soon as this mode is activated, any connection becomes inaccessible to the device owner (although, if desired, it can separately turn on Wi-Fi or Bluetooth). Secondly, it is often activated in order to keep the battery charge as long as possible.
Ten consecutive solutions to the problem.
“With Jobs, there was no such thing”, - the first phrase that comes to mind when you are trying to bring the frozen gray icon of a downloadable application from the App Store to an hour.
About problems with software update and error when loading applicationsApple does not comment. The solution has to be found, alternately going through all the stages: from simple to complex.
Note: To combat the problem of "gray icons of waiting" and errors when downloading applications from the App Store, it is recommended to perform all the steps alternately. At any time the download can go further and the need for the implementation of the subsequent steps described in this manual will disappear.
Step 0. Read the news
Before you scold your smartphone or tablet, do not be lazy to view the news feed iPhones.ru :) Probably, you will find the news that the “App Store servers have fallen” or the App Store is experiencing problems, and the company is doing everything possible to fix the the situation.
Step 1. Check Internet connection
The reason why the application may not load or update may be the banal lack of Internet traffic or problems in the surrounding Wi-Fi wireless network. The icon of working Wi-Fi, 3G or LTE still says nothing.
Decision: Open the Safari browser and go to any web page. If the connection is all right - move on.
Step 2. Stop the download
The hanging gray icon, which has been in the “Waiting” or “Loading” status for a long time, is a reason to stop downloading.
Decision: Tap on the icon, thereby stopping the download. Repeated tap may be a solution to the problems and the application will start loading.
Step 3. Enable / Disable Airplane Mode
You can try to resume loading by short-term switching to the “On the airplane” mode.
Decision: From the Springboard screen, do the bottom-up pile and click on the image of the aircraft. Wait a few seconds and turn off the mode by repeated tap on the icon.
Step 4. Uninstall the application with reinstallation
Help in this situation may complete removal applications (if possible) with further reinstallation.
Decision: Hold your finger on the “problem icon” and wait for the transition to edit mode (shaking icons). Tap on the cross that appears in the icon and delete the application. Open the App Store and reinstall.
Step 5. Parallel installation of the second application
You can restore the download and establish a connection with the App Store by downloading any additional application.
Decision: In the App Store, download any application. After starting the download, the hung application can automatically continue the installation.
Step 6. Re-login to your account
You can reanimate a hung application by logging out of your account with re-authorization.
Decision: Open the App Store app store on your iOS device and go to the tab Selection. Tap on your account name and in the window that opens, select Go out. On the same page, log in to your account and download the application again.
Step 7. Reboot the iOS device
As another treatment option for a gray application that is stuck on loading, you can resort to rebooting the device.
Decision: Hold down the Power key and unplug the device. After re-enabling the application can automatically start the installation. Alternatively, use a hard reset: for a few seconds, hold down the Power and Home keys.
Step 8. Synchronize Shopping with Mac / PC
If none of the above points helped, and the application still categorically refuses to boot (if this is not possible either to suspend the installation or delete it), it is necessary to synchronize with the stationary version of iTunes.
Decision: Connect your iOS device to a computer or laptop with running application iTunes. Make sure that you are signed in to your Apple ID account (the account under which the application is downloaded from the App Store must match the one authorized in iTunes). Select "Sync."
Step 9. Full reset
You can resume the download of the application in a fundamental way by completely resetting the settings.
Decision: Start small and implement Reset network settings: open Settings - Reset - Reset Network Settings. In case this didn't help either, get ready for full reset all settings. Before performing this action, create a backup copy of the iOS device. Open up Settings - General - Reset - Reset All Settings.
Step 10. Transition to DFU mode
The last hope for the opportunity to get the desired application or update right now could be the transfer of a smartphone or tablet to DFU mode.
Decision: Connect the device to the computer. Launch iTunes. Hold down the Power key and immediately Home. Hold for 10 seconds. The device will reboot. Continue to hold both keys until the Apple logo appears. When the white apple appears on the screen, release the Power key and hold the Home key until the iTunes logo appears with the cable connected. After iTunes writes that the iOS device is in recovery mode, from dFU mode May I go out. Hold down the Power and Home key at the same time, and hold it for 10 seconds before rebooting the device.
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Trying to download the application from the App Store, and the download process is constantly stopping? Or maybe you finished recovering from backup copy iCloud and it seems that the download of applications has been going on for ages and will never end? Such errors when downloading applications periodically occur on both the iPhone and iPad. However, there are several ways to solve them, and in this article I will tell you about them.
1. Check network connectivity
Before starting further searches, check the performance of your Internet connection. The easiest way to do this is to check it in other applications. For example, open any page in Safari or send a message in iMessage.
If the problem is really connected to the network, then as soon as it is restored, the download of the application will continue from the point at which it stopped. If other applications are functioning normally, go to the second method.
2. Restart download
Sometimes users accidentally click on the icon of an application that has not yet been downloaded and it stops. This is very easy to understand, since the status of the “Pause” will appear in the icon's caption. Just click on the icon again to start the download again. And even if the download was not paused, but simply hung, such a restart can help and the application will continue to download.
If the tap on the icon does not give anything, wait a while and then repeat. If there is no result, go to the next method.
3. Reboot your iOS device.
A reboot can help fix many errors, including the failure of the application to load. Just press and hold the button simultaneously. Home and button Power. As soon as the появится logo appears, release both buttons, wait for your iPhone or iPad to turn on and check for frozen downloads.
If the download of the application has continued - everything is fine, if not - go back to the App Store and try downloading the application again. If it freezes again, go to the next method.
4. Try uninstalling and reinstalling the application.
Sometimes it may help to remove an application that has not yet been loaded and to restart the download. If after restarting the application has not been cleared - try to remove it manually. To do this, tap and hold on the icon until they start rocking, click on the “X” in the upper left corner of the stuck application icon and confirm the deletion.
If the application is removed - try to reinstall it. If nothing happened and the icon still remains on the screen - go to the next step.
5. Download another application.
I don’t know why, but sometimes downloading another application from the App Store can help “stir up” the stuck applications. Attempting is not a torture, so try downloading some application. It can be any free application or one of your previous purchases. Wait a bit to check the result, and if this does not help, go to the next step.
6. Log out of your iTunes account and restart your iOS device.
If all else fails, try logging out from your iTunes account. This should stop the initiated downloads of any content on your iPhone or iPad. Additionally, it is desirable to reboot the device before proceeding with the repeated procedure of downloading the application. Quit your iTunes account is quite simple:
- Open the App Store on the tab Selection.
- Scroll to the bottom of the page and click on the button with your Apple ID.
- In the pop-up menu, select Go out.
7. Sync your iOS device with iTunes
Even if you use for reserve copy iCloud, you can still sync your iPhone or iPad with iTunes. Sometimes synchronizing and transferring your purchases can help in the problem of stalled downloads. Simply connect your iOS device to your computer with iTunes and sync it, as you usually do when transferring music or movies. Wait until the end of the process and check whether the applications that you could not download from the App Store appeared on the iPhone or iPad home screen.
8. Just wait.
Sometimes the hang of downloads can be caused by changes on the App Store servers. Perhaps you tried to download the application just at the moment when it was updated. This happens very rarely, but, nevertheless, it can be. Return to the application after a while and check if it has loaded.
Have you encountered the problem of hanging up the process of downloading applications from the App Store? What solution did you use for this? Share your experiences in the comments.
All owners of the iPhone and iPad at least once faced with a slow download of applications from the App Store. Games and applications download very slowly, slowly installing updates. The problem occurs quite often and most users of Apple smartphones and tablets do not know what can be done about it.
First you need to find out the reason why the applications are loaded on the iPhone or iPad for a long time. In fact, there may be several prerequisites for this, and if you install them correctly, then we can safely say that you have come half way.
First you need to make sure that the problem is not on the side of Apple. First of all, you should check the status of the App Store, by opening a special page of the official site. From time to time, the company carries out technical work, modifying the online store and at such moments downloading from the App Store may be very slow or not start at all. On the technical support site that the indicator opposite the App Store is green.
If the Apple service is OK, follow these steps until the application download speed is restored.
1. Restart the router
The first thing that needs to be done when a problem occurs is to restart the router. To do this, simply unplug the power supply from the device and after a few seconds plug it in. After 1-2 minutes the router will boot. Now try to download the game or applications from the App Store again. To be sure that the router is working at full capacity, you should upgrade its firmware to the latest version.
2. Restart your iPhone or iPad
If the previous method did not help, force a reboot. mobile device. As a result, iOS will reset the temporary data. In order to make a hard reset of the iPhone or iPad, you need to simultaneously press and hold the top button "Power" and the button "Home". Hold them together until the Apple logo appears on the screen.
3. Log out and re-authorize in the App Store
Try to get out of your account in the "iTunes Store, App Store" menu of the operating system settings. The problem may be related to the operation of the account. Repeat entry under your account, then try to download the application again.
4. “Forget” Wi-Fi network and connect again
If the download of applications is still slow, go to Settings -\u003e Wi-Fi and select the active network connection. Here at the top of the window there is a button "Forget this network." Click it to disconnect from the wireless network. Return to the list wireless networks, find your internet connection and reconnect to the router. You will need to enter the password from the wireless network.
5. Reset the network settings.
If iPhone applications load slowly, reset network settings from the Reset section in the main iOS menu. To do this, go to Settings -\u003e General -\u003e Reset -\u003e Reset Network Settings. Thus, you "reset" all settings network connectionincluding data on connected devices wi-Fi passwords, as well as VPN and APN settings.
6. Set up Google's fast DNS servers
You can increase the speed of downloading applications using fast DNS servers. DNS technology eliminates the need for end-users to memorize a meaningless set of numbers of IP addresses by suggesting clear addresses for accessing websites. Typically, devices with an Internet connection use a DNS server that the provider provides. But if it became necessary to increase the download speed of applications on the iPhone and iPad, you can configure special DNS servers. Recommended: 8.8.8.8, 8.8.4.4.
7. Disable geolocation services for Wi-Fi network.
If the previous methods did not help, do the following: go to Settings -\u003e Privacy -\u003e Geolocation services -\u003e System services and turn off Wi-Fi networks.
8. Wait
As you know, Apple servers are overseas. Slow loading of applications can be caused by temporary problems on the side of network nodes. In this case, none of these methods will not help. It remains to wait: the problem can be solved by itself.