The common antenna does not catch digital channels. Why digital channels do not work - causes of the problem and solutions

Broadcasting of the Ostankino tower finally switched to the new DVB-T2 standard - digital channels no longer show in DVB-T format. Residents of Moscow and the Moscow Region were turned off broadcasting on January 15, 2015, the analog range continues to broadcast normally. The loss is connected with the program "Development of TV and Radio Broadcasting in the Russian Federation for 2009-2015", signed by Dmitry Medvedev back in 2009. The bottom line is the transition to a digital system with an analog one, this will make it possible to receive high-quality broadcasting in all regions of Russia. Televisions of most viewers from the outback do not show more than one or two programs, and if they do, the picture quality leaves much to be desired. The transition program will be implemented in stages and until more than 95 percent of viewers are ready to accept the figure, the analog will not be completely disconnected. TVs supporting only DVB-T will not be able to receive 10 channels in digital. Those who have lost digital channels will need the built-in DVB-T2 tuner or digital set-top box to watch live television. A previously installed antenna does not require replacement.

Missing broadcast numbers in DVB-T

What to do if the digital channels are gone? You do not need to change the TV, moreover, most often it was bought not so long ago. You need to buy a special tuner and connect it to your blue screen using an HDMI or RCA cord (tulips, bells). It’s bad that there will be an additional device next to the TV and you will have to use two remotes, but this is still cheaper than buying a new one. Digital channels do not show on old-style tuners, please note that DVB-T2 is indicated in the characteristics. The number of major federal programs has reached twenty, and their number will increase in the future.

At the beginning of 2015, it stably shows 20 channels, two of which are broadcast as high-definition HD - First HD and Russia HD. To watch HD, the connection must be made using the HDMI cord, not RCA (tulips) and not SCART (comb). Another 10 channels are received in test mode. Total - in Moscow and Moscow region it shows 20-30 digital channels, disappeared only in DVB-T . should be carried out by specialists with professional instruments and equipment. You can call the master from us, the service area is Moscow and the Moscow region.

They pressed a button on the remote control - and instead of a high-quality image and sound, only gray noise and hissing on the TV set. And so on each channel, how many do not switch. Why did the digital channels stop working, if yesterday everything was in perfect order?

The main causes of channel reception failures

If absolutely all digital channels do not work without exception, the reasons may be as follows:

• decoder malfunction. Carefully check and inspect everything from the plug, cord and socket, then the ports and the device itself. Most likely, the reason for the failure in the operation of digital channels lies precisely in its breakdown;
• unpaid service. Call the hotline and check the balance. Perhaps you just forgot to pay for the service on time. As soon as the funds arrive in the account, the reception of channels will immediately be restored;
• an inappropriate TV format that does not allow it to receive digital channels in the region in which you are located.

If you don’t have a satellite dish or cable television at all, but just a regular antenna, digital channels will not be received due to a weak signal.

Why did digital terrestrial channels stop working

There are always several digital channels that are broadcast live. These are test or advertising versions created to promote a new project. As a rule, there are no more than ten at the same time in direct access without a decoder for everyone. Therefore, if you are used to watching one of these channels, but one day you suddenly did not find it - most likely, your favorite digital channel was taken off the air and encoded. So now to access the viewing you need to officially connect a special package.

Non-terrestrial digital channels can also “move”: in other words, they simply moved to a different reception range. To accept them again, you just need to update the settings and restart the automatic channel search. Does not work? Then try to find and tune channels manually.

If you can’t figure out yourself why the digital channels do not work and troubleshoot, it’s more reliable and easiest to contact a service center.

A lot of people are faced with a problem when, after the purchase, their TV does not catch the channels. Do not immediately get upset and rush to return the goods back to the store. Often, most problems can be resolved on their own.

Digital broadcasting is a technology in which the transmission of pictures and sound occurs using compressed encoded signals. This transmission method has many advantages compared to analog:

• excellent quality of transmitted picture and sound;
• immunity to interference;
• the ability to transmit a large number of channels;
• simple and quick setup;
• internet access.

Causes of the problem

In fact, the reasons why the TV does not find the channels are huge. Let's look at the most common of them:

1. Wrong type of decimeter antenna.It is possible that your antenna is not suitable for digital channels.
2. The direction of the TV antenna is wrong.This problem may occur due to the location of the antenna in the opposite direction from the main broadcasting station.
3. The receiver is disconnected or malfunctioning.Such an option is not excluded. It is worth checking carefully the correct connection of the receiver, as well as its performance.
4. Very weak receive signal.If, after checking all the previous reasons, you did not find any malfunctions, it is worth checking your receiving device. It is possible that his signal is not enough to find the channels.
5. Old firmware version.Outdated TV firmware can also create this problem. You can update the firmware yourself by downloading and installing the desired file from the official website of your TV model. If you have Samsung technology, respectively, you need to go to Samsung.com. However, we advise you to transfer this matter into professional hands by contacting a service center.
6. Read also,.

How to fix the problem?

If you still do not know why your TV does not find digital channels, we’ll try to explain in detail the solution to this issue.

Connection Methods

It is possible that this problem occurs due to the wrong way to connect to digital broadcasting. Each method has advantages and disadvantages. However, before you start searching for channels, you must properly connect the equipment. Consider these options:

• Using a decimeter antenna.In this case, you need to connect the TV antenna and amplifier to your signal receiver, then connect it to the TV. Next, select auto search and wait for the result.
• Through cable. A large number of providers provide digital television services. Almost all modern TVs have built-in signal cards. In this case, to receive the signal, just connect the cable to the jack and enable automatic channel search. Of course, such a service is paid.

Search customization

It is possible that the problem lies in the wrong search settings. The setup scheme in all TVs is almost the same, so you should not have any difficulties. In this case, we recommend that you perform the following manipulations in order to make sure the settings are correct:

1. Enter the “Settings” or “Broadcast” section.
2. Find the Channel Search option.
3. Click on “Auto Search” or “Auto Tuning”.
4. Select your connection type (described above).
5. Select the “Full” search mode and the type of channels you want to find (analog or digital).
6. Click Search or Scan.
7. Sort the found.

After that, the correct search setup will be completed. If you couldn’t catch more than one channel, we advise you to read the factory instructions of your TV or receiver. Perhaps you will find a solution to this problem there. In an extreme case, you need to contact the television setup specialists who will find and fix the problem.

Digital television is no longer an innovation these days, but problems with its operation are not uncommon. Therefore, very often users have a question why digital television does not work.

In this article we will consider the main causes and ways to eliminate them.

Common Causes of Trouble

If the device is working properly, there are no problems with connecting wires, the supply of electric current, etc., then the problem is either related to the settings of the console, or to the antenna.

So, in cases when you didn’t catch all the channels during auto search, you should do a manual search. It is likely that you need a near tower frequency. If, however, no image is shown from the set-top box, then the reason is a wrong connection or selection of the video input. It is possible that the console is simply not connected. After all, it should be connected not only through the outlet, but also run using the remote control. In this case, the indicator light should turn green.

If you are convinced that the prefix is \u200b\u200bconnected and you have an image, but you get the message “no signal”, then the problem is in the antenna. It is either not connected, or faulty, or you did not turn on the amplifier. Therefore, the first step is to check the antenna, and then repeat the auto search.

Suppose that the auto search did not find anything, and on the prefix you see the inscription “no services”. It is also possible that your channels will stop showing and there will be a similar inscription. In such situations, the reason is a bad signal. Here you need to conduct a manual search at frequencies that transmit your signal. This is due to the fact that in cases of a weak signal, auto search does not find anything, and manual shows even weak signals.

The reason for this phenomenon is your distance from the tower or the number of neighboring buildings that are an obstacle to reception. It is important to note that when the intensity is low, signal amplification is necessary. In this situation, you should purchase an amplifier or put the antenna on the street or make it higher.

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Well, dear friends. This material can help those who have stopped working digital television or simply lost channels.

Now digital television is a very popular thing in almost every apartment in the cities. But as with any thing, something can happen with digital TV that will lead to its inoperability. In this article, we will help you get your digital TV back online again.

Digital TV does not work

Situations when digital TV does not work via the Internet can be divided into 2 groups: TV setup (First time launch) and actually when the TV worked earlier, but it stopped.

Digital TV did not work before (First run / Setup)

Well, dear friends, let's look at a situation where digital TV has never worked in your house before, you just bought it and decided to set it up.

1. The first thing you should do in your apartment is a cable. Without a cable, nothing will work. Is there a cable? Then we go further.

2. Connect the cord to the set-top box. Typically, a digital TV set-top box has 2 matching jacks. You need to connect the cord to where it says "IN".

3. Now insert the card into the TV-receiver, which must be included. Pay attention to how you insert the card. The card must be inserted the right side, or else the kina will not be in the direct sense.

4. Now connect the digital TV to the TV with wires.

5. Let's try to run everything. Plug in the TV receiver. Turn on the TV and put it in AV mode or the one where you connected the wires from the receiver to the TV. Now turn on the receiver on the case and / or on the remote control. An interface should appear.

6. Run the channel scan. Most will likely be encoded - this is normal. If any error appears, then perhaps you did not activate the card or inserted it incorrectly. Read more about activation and errors on digital TV beeline and pay.

7. So, after everything done, you should have channels. Now remember: you use the remote control from the TV only to turn it on. Channel switching and other manipulations with digital TV are carried out exclusively by the remote control from the TV receiver

Digital TV used to work, but it stopped

If before you everything was fine with digital TV, it worked, but now you decided once again to watch your favorite channels and everything broke off. Let's look at what could happen and how to fix it.

1. Make sure that your TV is in AV mode or the mode to which you connected the wires from the TV receiver to the jack.

2. Make sure that you are using the remote control of the receiver, not your TV, to manipulate the digital TV. Remember: the TV remote in your situation should only turn on the TV itself and put it in the desired mode, and switching channels, setting them up and so on is done only with the TV remote control.

3. If there are simply no channels, try searching for them again through the MENU settings of your TV receiver.

4. If the channels that previously worked were encoded, it is possible that a particular channel package was disabled for non-payment. Digital TV must be paid in a timely manner, otherwise this can lead to the fact that the channels will not work. Make sure you have a digital TV paid for on the provider's website.

5. Ensure that all wires are properly inserted into their sockets. The card must also be inserted correctly. Children can mistakenly remove and insert it incorrectly, this will lead to the fact that digital TV will stop working.

6. If there is a receiver interface, but there are no channels themselves (Coded / Error), then most likely the problem is in one of items 3-5.

We hope we have helped you with your digital television and it is now working.