Why doesn't the computer recognize the phone? What's wrong if your computer doesn't connect your phone via a USB cable?

The current rush to the development of smartphones, personal computers And tablets are hostile. However, the range of various functions and options does not guarantee the gadget’s serviceability. Homeowners often encounter this problem if the computer does not connect the phone via USB. First of all, rush and thoughtlessly grasp the wrong, and then deal with its cause. Below we will look at the main ones.

The main reasons for the lack of contact between the phone and the computer

One of the main reasons for such a malfunction may be the lack of software security, which is installed on the computer and phone. Ideally, before connecting the gadget to the computer, you first install on a new program that matches your phone.

There are a lot of personal computer owners who don’t care additional installations, but in due order necessary. However, you must understand that the smell will definitely go down between the computer and the phone, without affecting either gadget without transferring the risk. Therefore, it is better to spend your money on installing software that supports the phone, rather than resort to expensive dealers, otherwise you will not be able to establish contact between devices.

In this case, if you are a robot manager with a smartphone on your computer, if you, as before, do not connect, try to immediately re-enable your gadget.

Faulty USB cable or connector


Another broad reason is that the connection between two devices cannot be installed, i.e. malfunction of the connectors.

If you have a plug on your computer at work, connect it to the USB cable. It’s difficult to recognize a breakdown with an undisturbed glance, as it turns out. So try connecting any other device to your computer. If the connection is not installed, the reason for the connection between your phone and computer is a faulty cord. In this case, you just need to buy a new one.

Another possible option. You connected your smartphone to another device, and the connection was installed. This kind of problem can be very difficult to deal with, so you will need the help of a professional, without proper information you are unlikely to be able to fix the problem on your own.

Computer viruses

A strong virus has been created to disrupt the entire system. The virus can also spread to drivers – programs that provide functional connections. Apparently, another reason why the computer does not download the phone via USB may be a virus infection.

The best way to prevent this type of problem is to antivirus programs, as viruses are systematically updated and eliminated. If there is no contact between the equipment every day, then check the detection of viruses and that other equipment.

If viruses are detected, it is necessary to immediately shut down and then re-install your gadgets.

Firmware or driver fault

In most cases, the problem is that if the computer does not download the phone via USB, the drivers may be faulty. It is certain that when the drivers are installed, any errors that cause such effects were allowed.

Having checked what drivers are available, check the firmware of your phone to see if it is up to date. It is possible that it is outdated and needs a proper update. Earn on your own or turn into fakers.

How to get ahead of trouble

Above all, the main consequences that may result from a failed connection have been listed. In fact, there are a lot more of them, and mentally they fall into those that you can deal with on your own and those that can be dealt with by professionals.

Having made early calls, you can get ahead of a similar situation:

  1. Check your computer and phone regularly for viruses and take good care of them. If you are not able to deal with this problem on your own, take the gadget to a service company.
  2. Avoid leaking water into the socket or onto the USB cable. Otherwise, carefully dry the device with a hairdryer. Also, protect your mobile devices from being damaged by direct sleepovers, the stench will hide the Swedish dog of your mine.
  3. Make sure that the latest update is installed on your computer or smartphone.
  4. Before that, how to connect new phone Before going to the computer, first install a new security program, which corresponds to the brand of the smartphone.
  5. Install drivers that suit your device.

Why robot, why don't you use your computer on your phone?

It may sound trivial, but most importantly, it is necessary to deal with such a situation in order to re-engage the device by first connecting one type of one.

If your PC does not have the firmware installed on it, as indicated by your smartphone's manufacturer, then try installing it. As mentioned earlier, this can greatly reduce the interaction between devices.
If you have determined that the reason why the phone does not communicate with the computer is in the USB wire, then change it. Dosit is often necessary to spare the deacon a sum of pennies, and the rich people buy Chinese gunshots. Its main characteristic is that it can reach all computers at once and not reach every single one. If you have added such a wire, and do not “contact” with your computer, then you are unlikely to be able to make any money from it.

It is quite certain that the reason for the lack of contact between devices is due to something folding, which you will not be able to get into on your own. There is confidence that on the right there is a global breakdown of the computer, and here you need a professional.

Why don't you run a laptop or computer on XP, windows 7, windows 8, windows 10? usb phone xiaomi redmi, samsung galaxy, lg, htc, huawei, lenovo, meizu, sony xperia, asus, nokia, bq, fly, honor, alcatel one touch, mtp, dexp or mts for android 7.0, android 6.0, android 5.0, android 4.4 2 and so on.

It's true different ways Connecting a mobile device with a computer to exchange files remotely, for example, via WiFi, you can also connect via Wi-Fi, Bluetooth, mobile phone, or work in the classic way using an additional USB cable.

Only people don’t care about simplicity, the remaining method(via USB) Sometimes the most problematic. When a computer or laptop is connected, or more precisely Windows systems You need to know the specific drivers.

If they are not found, then the Android phone and USB connections will not be visible to them, but this is not the only reason. There may also be another kind of mercy that will help you connect. Let's look at the main reasons why this happens.

NOTE: the pictures were taken on the Samsung Galaxy A3 with Android 7.0, but also on others such as a5, s3, a3, s4, j1, s5, xiaomi redmi 4x, 3, mi5, 4a, and decide all the differences are not great.

If your computer does not download photos, files, folders, music after flashing the firmware, the microSD flash drive is not visible or does not recognize it as a device, as a storage device, as a modem, then on the right you may be in the wrong firmware, otherwise you have not enabled the required protocol (how to hide about him below).

The main reasons why a computer or laptop does not make connections via USB, Android phone and what to do

Samsung Galaxy phone, Lenovo, Nokia Lumiya, asus zenphone, meizu, sony, xiaomi, huawei, alcatel, xiomi, fly, honor, micromax, sony xperia, phillips, prestige, and any other equipment USB port You may not know if the device detects a water leak, reboot until the USB port is completely dry, first connect the USB cable.

Whether your smartphone or tablet is visible to your computer or laptop, the attached screen is guilty of unblocking, and USB connection Enabled to transfer files. The connection mode is first installed after washing before charging.

Click on your computer now old phone, select the connection mode to transfer files immediately when the device is connected to a PC.

Also, get over it, why are you vikorists? original cable USB, specially designed for this device, must be properly connected to the computer.


If Windows is still running on your phone, try to use another USB port on your computer, but do not use a hub or USB port. Try unplugging the other cable to make sure it doesn't get damaged.

If your phone has a microphone memory card, turn it off, remove the flash drive and reinsert it. Restore your computer. Open your smartphone or tablet and connect it to your computer using an additional USB cable.

Is the problem gone? Try using another computer or you'll find out USB driver For the device, look in the device manager and see that there is no yellow sign.

If you use Windows N or KN, install the Media Feature update package to enable file transfer. qi Windows versions, do not support file transfer via MTP. For XP, you need to install the MTP (Media Transfer Protocol) protocol from the Microsoft website.


Five short reasons why your computer/laptop won’t work with your smartphone/tablet when connected via a USB cable

  1. Wasted by water.
  2. The phone is blocked.
  3. The correct file transfer protocol is not enabled.
  4. The USB cable being sold is not original.
  5. Your computer or laptop does not support this protocol.

What you need to do to properly connect your smartphone via USB so that it is visible to your computer or laptop

Photos, videos, installed personal programs or downloading music from the Internet - all these entries effectively draw on the memory of your mobile phone.

In order to maximize the capabilities of your smartphone, you must periodically transfer important data to hard drive computer.

Archiving files provides increased security for files (as a backup) and allows you to practically avoid sharing the smartphone’s memory.

Below you will find three forgive the croc about how to connect your phone to a personal computer.

Krok 1 what to do - connect your smartphone or tablet

When connecting a smartphone or tablet to a computer USB cable, Windows, automatically detects new equipment and installs the most necessary drivers.

Those with older versions of Microsoft software, such as Windows XP, may experience problems. You will need to update Windows to remaining version Or use the MTP protocol.

Krok 2 what's robotic - customizing your phone

When connected, you need to select the correct communication protocol - this is the key to access different types files and programs Below I will explain two options:

Media device (MTP) - allows you to deny access to all multimedia files, such as photos, videos or music. MTP allows you to capture and delete everything on your mobile phone.

Camera (PTP) – this option recognizes the phone as a camera and allows direct rewriting of files in specialized programs that process graphics in RAW format. Once connected correctly, the phone will require permission - please allow it.

NOTE: DO NOT appear important system files Android is located in folders labeled “Android”.

Krok 3, what to do - transfer files from your phone to your computer

To view your device, launch “My Computer”. Between the disks, you are responsible for running your phone, and transferring files is even simpler - you can simply drag files or copy and paste.


As a rule, the computer asks you what you want to earn. You can choose one of the options, but there is no obligation.


NOTE: older versions of Android have more USB connection modes - the optimal one is the USB Mass Storage option. You can go to the next one by clicking on the connection notification in the notification area.

Why doesn't your phone connect via USB to your computer - it's only charged?

First of all, what you need to do is set it up correctly in the “Reseller Options”. How to waste it - .

If your phone is only charging, try joining before another USB port. If you have 3.0 and 2.0, then try 2.0 first.

If you find other similar USB cables at home from other alarm devices, try connecting with them.

Connect to another computer. If the phone doesn't smell like that, then the problem is in the phone or the cables. It's a problem on your computer. Open Device Manager and enable life saving for Generic USB Hub.


IMPORTANT: new versions of Android are configured so that when connected via USB to a computer, the phone will only charge. You need to change USB mode From charging via USB to another.


I will repeat at the end. If it is important for you to transfer files to your computer, but not to download your phone via USB, then you can use other methods: synchronization via Google Drive, OneDrive, Dropbox, Yandex Drive, AirDroid add-on, and also transfer them via wifi or bluetooth.

With that I will conclude, but remember - I will always confirm your satisfaction with the comments below. Good luck.

Sered There are many reasons- incorrect actions when connected, outdated or incorrectly configured software, malfunction of USB cables, ports or devices themselves.

Make sure you keep them low, they can save you a lot of problems when connected.

How to properly connect an Android device to a computer via USB

If you are using Windows, ignore this paragraph. If you are using macOS, install the Android File Transfer program.

Make sure your mobile device is enabled and connect it to your computer. Then lower the notification panel on the gadget - install a special jumper. Click on the new one and select the “File Transfer” mode in the menu. The names of the modes may vary depending on Android versions and the model of the device.

After this, the computer is responsible for damaging the mobile device. On Windows, it will appear in “Explorer”, on macOS – in the Android File Transfer window. If you're using a Mac, you'll need OS X 10.5 and Android 3.0 or later versions of both OSes, otherwise you won't see anything.

How to properly connect iOS devices to your computer via USB

Make sure your mobile device is locked and unlocked, and then connect it to your computer. First, iOS will ask you to allow access to media files, and you will need a date.


If you connect an iPhone or iPad from a PC on Windows, you will need to show up in Explorer under the media devices section. The stench will appear as if it were an emergency digital cameras- You can view and copy photos and videos. To access other data, you will need to quickly access iTunes, which can be downloaded on the Apple website. The registration procedure is not difficult, you just need to follow the instructions from the master of adjustment.







On Mac everything is much simpler. iTunes is already included in MacOS and will launch automatically when an iPhone or iPad is connected. Interaction with content occurs through the media combine, and iTunes is not required to access media files. Take a look and import them for further help standard supplement“Photos” also launches automatically when iOS devices are connected.

What's wrong if your computer doesn't load a USB device?

1. Connect your USB device to your computer.

2. Try connecting through a different cable or port.

3. Restore your computer and mobile device.

4. If you have Windows, update the driver required to recognize the USB device.

Launch command line (Windows keys+ R), paste into it devmgmt.msc then press Enter. When Device Manager opens, look for the gadget in the list of connected devices.


Press on device right button Please select “Update driver” → “Look for drivers on your computer” → “Select a driver from the list of available drivers on your computer.”


In the list of drivers, select MTP USB devices and click on to select reinstallation.

5. If the device does not appear in iTunes, please contact Apple to resolve the problem.

6. Update Operating systems on your computer and mobile device up to current versions. Are you a vikorist? Windows Vista Or XP, first try installing the MTP protocol from the Microsoft website.

7. Check the functionality of the port in the gadget by connecting it to another computer. If the problem is to save yourself, go to the service of supporting the vibrator.

What to do if the computer does not load devices that connect via Bluetooth

If you encounter visibility problems when connected via Bluetooth, try these approaches. Check them out one by one, and perhaps one of them will help.

1. Make sure that Bluetooth is turned on on both devices, and that the visibility mode for all other devices is activated in the settings on each of them. On iOS, enter these settings before the AirDrop service, available in the “Customer Points”.

2. Place the tablet or smartphone close to the computer.

3. Restart your computer and mobile device.

4. If previously the devices were successfully connected one to one, delete the saved pair in Bluetooth setup and try reconnecting.

5. Update Bluetooth drivers on your computer.

6. Update the operating systems of devices to the latest versions.

Alternative connection methods

You always have a backup option - services, with which you can transfer files between your computer and mobile device via the Internet. This is AirDroid, Pushbullet, as well as gloomy crowds to Google Drive, OneDrive and Dropbox. They don't allow you to do without Bluetooth or USB, as these options do not work or are not suitable.